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How do I reset my password on Kilowatts.uk?

To reset your password, visit the [Forgot Password](https://kilowatts.uk/forgot-password/) page. Enter your username associated with your account and click 'Request'. Follow the instructions sent to your registered email to securely reset your password.

I forgot my username. How can I retrieve it?

If you've forgotten your username, please contact our support team at info@kilowatts.uk. Provide your registered email address, and we'll assist you in retrieving your username.

I didn't receive the password reset email. What should I do?

If you haven't received the password reset email, check your spam or junk folder. Ensure you've entered the correct username. If the issue persists, contact our support team at info@kilowatts.uk for assistance.

Can I reset my password without access to my registered email?

For security reasons, password resets require access to your registered email. If you've lost access to it, please contact our support team at info@kilowatts.uk for further assistance.

How can I ensure my new password is secure?

Choose a password that's at least 12 characters long, combining uppercase and lowercase letters, numbers, and special characters. Avoid easily guessable passwords and refrain from using the same password across multiple sites.