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Privacy Policy v3

Last updated: December 14, 2025

This Privacy Policy explains how Kilowatts.uk, operated by Vangarda Build Limited (company number 15406908), collects, uses, and protects personal data under UK GDPR.

Who we are

Vangarda Build Limited trading as Kilowatts.uk is the data controller.

Information we collect

Public users and guests

  • Contact details: name, email address, phone number, and postal address when provided.
  • Location data: postcode, address, coordinates, and mapping data used for modelling and comparisons.
  • Roof and property data (solar tools): roof orientation, pitch, shading, construction type, height, and surface characteristics.
  • Energy information: tariff rates, standing charges, usage estimates, time-of-use details, and MPAN where supplied.
  • Quote and configuration data: selected products, system bundles, pricing structures, notes, and revisions.
  • Generated documents: PDFs, proposals, attachments, invoices, and confirmation records.
  • Email verification: confirmation codes, timestamps, and access logs.
  • Guest identifiers: pseudonymous GuestID and essential session cookies.

Companies and installers

  • Public business and director information from Companies House and Google APIs.
  • Quote submissions, pricing models, and communication records.

Automated processing

We use automated systems to generate indicative quotes, comparisons, projections, and documents. These systems support user decision-making and do not constitute fully automated decision-making with legal effect.

How we use your data

  • To generate and store quotes and proposals.
  • To communicate via email or phone regarding your enquiry.
  • To connect you with relevant service providers.
  • To manage projects where Kilowatts.uk acts as agent or contractor.
  • To maintain platform security and audit trails.

Legal bases

  • Contract: providing requested quotes and services.
  • Legitimate interests: security, fraud prevention, essential functionality.
  • Consent: policy acceptance, optional marketing, third-party services such as Google Maps.

Data sharing

We do not sell personal data. Data is shared only with installers, subcontractors, and service partners where required to deliver requested services, or where legally required.

Retention

  • Quotes and project records: up to 6 years.
  • Inactive accounts: deleted after 24 months.
  • Guest data: deleted once no longer required.

Security

We use encryption, access controls, Cloudflare protection, and secure infrastructure to protect data.

International transfers

Data may be processed outside the UK using UK GDPR-compliant safeguards.

Your rights

  • Access, correction, deletion
  • Restriction and objection
  • Data portability
  • Withdrawal of consent

Contact

Regulator

UK Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/

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