Vita Lukasevica

Posted a month ago

"A huge thank you to Green Energy for installing our solar panels! The entire process was seamless from start to finish, and the team was incredibly helpful throughout. A special thanks to Paul and Amy in Customer Service for their fantastic support, as well as the installation and scaffolding crew for doing such a great job. We’re absolutely delighted with the final result—thank you all so much!"

Tom Williams

Posted 2 months ago

"Company installed 28 panels 2 Fox batteries, a zappi car charger and an eddi diverter. The service provided was fantastic. The team are very knowledgable and informative about the options available and provided various quotes for review. They were quite keen in installing 480w panels instead of the 510w panels i'd asked to be quoted. They did agree to quote for the larger panels, their site survey stated the larger wouldn't fit due to MCS regulations and so I conceded to the 480W. Post installation it looks like the 510W would have fit within regulation but it would have been close. This is the only reason ive not given 5 stars. Once all agreed the installation was done over 3 days by a great team over the hottest week of the year. The team were courteous and diligent the entire time and coordinated with a separate heat pump installer to ensure a neat collaborative installation. The post installation handover pack is comprehensive and informative. All in all I can highly recommend the company to anyone looking at a solar project"

Tony Crooks

Posted 2 months ago

"Green Energy Solar Bottom line first - GES delivered a great installation of a 13 panel solar system combined with a Tesla Powerwall 3 whole home battery backup plus a Tesla EV charger. We decided to installation a solar electric generation system at the start of 2026 and after some research obtained 6 outline quotes from a variety of installers in South West England. The outline quotes were varied in both scale and cost. There is quite a lot of high pressure selling in the solar generation sector and we declined any business employing such tactics. Our primary goal was to be self-sufficient in power supply with enough backup in the event of a multi-hour power cut. Selling excess power to the Grid was a minor issue. Although we do not have an EV we regarded having a charger as useful in the event that we move at some point in the future. Pre-sale. Part of the attraction of choosing Green Energy Solar - the furthest from us, based in Cardiff when we are in East Devon - was the ability of a sensible dialogue about our requirements and how best they could be met. Two factors stood out for us. First they are an Octopus Trusted Partner - Octopus being our energy supplier. Secondly they are a Tesla Powerwall premium installer. Planning. Installers need to conduct an on-site survey to make sure they meet all the formal requirements for an installation. This technical survey is important and results in getting all the equipment sited in the best places on your property. The man doing our survey was very diligent. Scaffolding. We needed scaffold for both front and back of our house. Getting this done dictates when an installation can be carried out. Scaffolding businesses can be vague about dates, especially once the solar installation is complete and you want the scaffolding removed asap. We’ve had several promised dates for removal and nothing happens. Ensure that you get a firm date for dismantling. Installation. Our system required 2 days for the work to be carried out. The first day was to complete all the electrical work - Powerwall, EV charger, cabling for the panels, connection to the meter, etc. The second day was for the roof supports for the panels to be fitted, the panels mounted and connected to the Powerwall, and testing of the complete system. Handover. When the panels had been installed the fitters gave us a broad rundown of how everything works, what all the switches, functions of the Powerwall, etc., plus some documentation. Subsequently GES sent a comprehensive set of documents as downloadable PDFs including the necessary certificates, warranties, and other documents that one needs to keep for the future. They have a customer services team if you need help with anything that you cannot find in the supplied documents. People. Salesman - Paul Glen, Surveyor - Martin Lewis, and the installer team all helpful and knowledgeable. Staff at Cardiff are friendly and keen to help ensure the work is a success as well as sorting out any issues that may arise. Cost & Payback. We didn’t aim for the cheapest solution. However, the difference between lowest and highest cost wasn’t huge in relation to the projected payback timescale. The biggest issue is getting the best tariffs for your needs. GES, being an Octopus Trusted Partner suggested tariffs that best met our objectives. Getting Octopus Energy to switch to these is our main concern. Conclusion. If you are in South Wales or South West England you should get a quote from GES. You will probably like what they can offer."

Elaine David

Posted 7 months ago

"I had my solar panel system installed yesterday by Green Energy Solar, and I couldn’t be happier with the entire experience. From start to finish, the service was exemplary. Paul was thorough and knowledgeable when visiting to provide the quote, and everything was clearly explained with realistic generation assumptions and fair pricing. The scaffolding team were efficient and professional, and installation day itself ran seamlessly. A special thank you to Shay, Luke, and Dave — they were amazing. Friendly, polite, professional, and incredibly hard-working. They did an excellent job and left everything tidy and well organised. I chose this company because they offered the longest inverter and battery warranty (15 years), which gave me real confidence in the system’s longevity. The smart tariff integration and app functionality are excellent and easy to use. Another big factor for me was that they employ all their design and installation teams in-house, which really shows in the quality and coordination of the work. They also provide remote system monitoring technology for the next five years, which gives great peace of mind knowing everything is being tracked and supported. The system installed includes 22 Aiko panels with an EcoFlow inverter and battery, and I’m very impressed with the overall quality and workmanship. Highly recommended!"

John Miller

Posted 6 months ago

"A Day in The Life of A Solar Team! A team of three arrived at my house on time at 9:30 and got straight to work. Lee started on the roof, while Jack the electrician and his nearly-qualified trainee Billy started by getting the new Tesla Powerwall battery round to the back of the house ready for installation. It’s really heavy, but with a specialist trolley it was up on the wall in no time. We quickly sorted out how the cables that runs through my sitting room would be carried out, and the finished result is barely visible. Lee soon had the solar panel brackets and rails fitted on the roof, then it was time for the team to work together and lift the panels onto the top of the scaffolding and fit them in place. Wiring from the panels was then neatly run through the loft space and down the back wall in a small round conduit in the colour of your choice. (Sorry, black or white)! Billy then disappeared under the stairs where he remained until the Gateway was neatly connected to the incoming main. Meanwhile, Jack got on with the other end of the cables and wired them into the Powerwall, while Lee made a neat job of fitting the bird protection under the solar panels. When the wiring was finished, the power was turned back on, but the Powerwall refused to wake up. After a thorough check of the electrical connections, no fault was found (of course), so a call was made to the support team at Tesla, who informed us that we needed to carry out a software update. 🙄 This was something Jack had never seen before even though he had installed many of them previously. Despite a fast broadband speed it still took quite a long time to install, but as soon as it did the Powerwall sprung into life, and everything was working as it should. After a thorough run through with me of how it all works, they finally left at 5:30 for their long journey home. A friendly, hard-working bunch of lads who did a very neat and tidy job combined with first class electrical work. Recommended!"