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Kilowatts Academy

Managing your installer leads

A step-by-step guide for installers with a Kilowatts business workspace.

Watch the walkthrough

Read the English captions

This guide follows the video step by step. It shows how to sort your available leads, open a lead, hide and restore it, add it to your prospects, open Create Quote and close it without sending, and then check Submitted quotes and Deals won. All the leads shown are demo leads, and some details are blurred.


Step 1: Start from your account home

When you sign in you land on your account home. It shows Welcome back and cards for Quote requests, Quotes, Your orders and Completed projects.

Step 1: account home
Step 1: account home

Step 2: Choose your business listing

Open Your businesses and find your business card. It shows your membership and buttons for Manage membership, Leads, Prospects, Quotes, Deals, Schedules and Options.

Step 2: business listing
Step 2: business listing

Step 3: Open Leads in your workspace

Your business workspace shows Business performance at a glance: leads available, prospects and quotes submitted. The workspace menu sits on the left. Open Leads.

Step 3: business workspace
Step 3: business workspace

Step 4: Explore available leads

Available leads lists each project with its budget, distance and posted date. Each one has three buttons: View, Add to prospects and Hide.

Step 4: Available leads
Step 4: Available leads

Step 5: Use Order By to choose Distance

Open the Order By menu above the list (it shows Last Mod by default) and choose Distance.

Step 5: Order By set to Distance
Step 5: Order By set to Distance

Step 6: Review the reordered results

The list reloads in the new order.

Step 6: reordered results
Step 6: reordered results

Step 7: Choose View on lead 832

On the lead you want to read, click View.

Step 7: View button
Step 7: View button

Step 8: Read the quote request details

Project summary shows the lead's status, service type, budget and dates. The customer's contact details are blurred here.

Step 8: quote request details
Step 8: quote request details

Step 9: Return to Leads

Go back to Available leads.

Step 9: back on Available leads
Step 9: back on Available leads

Step 10: Hide a lead you do not want

Click the red Hide button on that lead. The lead leaves the list, and a message confirms it has been hidden, with a Click here to view link.

Step 10: lead hidden
Step 10: lead hidden

Step 11: Open Hidden Leads

Hidden leads lists the projects you have taken out of your active list.

Step 11: Hidden leads
Step 11: Hidden leads

Step 12: Choose Unhide to restore the lead

Click Unhide on the hidden lead to put it back in your available leads.

Step 12: Unhide
Step 12: Unhide

Step 13: Add lead 832 to your prospects

Back in Available leads, click Add to prospects on the lead you want to quote. A message says Saved as a prospect, with an Open the prospect link.

Step 13: saved as a prospect
Step 13: saved as a prospect

Step 14: Open Prospects to manage saved leads

Prospects lists the projects in your pipeline. Each one shows its budget, distance and status (for example quoting), with Open and Remove buttons.

Step 14: Prospects
Step 14: Prospects

Step 15: Open the prospect, then choose Quote Now!

Click Open to read the prospect's details, then click Quote Now! at the bottom of the page.

Step 15: Quote Now!
Step 15: Quote Now!

Step 16: Prepare a quote in Create Quote

The Create Quote form asks for a quote amount, a quote description, payment options and a workmanship warranty in years. Click Go! to send it.

Step 16: Create Quote
Step 16: Create Quote

Step 17: Close without sending

In this walkthrough the form is closed without sending, which returns you to the prospect page.

Step 17: prospect after closing the form
Step 17: prospect after closing the form

Step 18: Track sent quotes in Submitted Quotes

Submitted quotes lists the quotes your business has sent, with the amount, distance and status (for example pending). Click Open on a quote to see its details.

Step 18: Submitted quotes
Step 18: Submitted quotes

Step 19: See successful projects in Deals Won

Deals won lists projects that became deals. Until you win one, the page shows You Haven't Won Any Deals Yet and a View Prospects button.

Step 19: Deals won
Step 19: Deals won

Step 20: Return to Leads for new opportunities

Go back to Available leads to check for new opportunities.

Step 20: Available leads
Step 20: Available leads

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