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When an electrical fault cannot wait
Electrical emergencies in commercial premises are disruptive, costly and potentially dangerous. Commercial emergency electrical services are there to get urgent problems made safe quickly, so your business can stay safe and get back to trading.
Typical emergencies include loss of power to critical systems, sparking or scorched distribution boards, burning smells from overloaded circuits, water getting into electrics, and protective devices that trip and will not reset. In retail, hospitality and office environments, these problems disrupt operations and put staff and customers at risk. The local electricians you reach through Kilowatts UK diagnose the fault and carry out repairs to UK standards.
First steps while you wait
- If there is fire, smoke or someone has had an electric shock, call 999 first.
- If it is safe to do so, switch off the affected circuit, or the main switch, and keep people away.
- If the whole building, or the street, has lost power, it may be a network fault: call 105, the free power cut number for Great Britain, to reach your local network operator.
- Do not touch damaged equipment or remove covers from boards.
How an emergency callout works
Once you raise an emergency request, Kilowatts UK connects you with electricians who take urgent callouts. They isolate and secure the affected circuits, find the cause, repair or replace faulty components, and test the system to confirm it is safe before it is put back into service. Where the fault points to a wider problem, they may recommend follow-up work such as a distribution board upgrade or a full compliance inspection to prevent a repeat.
Repairs are carried out to BS 7671:2018+A4:2026, the current IET Wiring Regulations. A like-for-like repair may be recorded on a Minor Electrical Installation Works Certificate (MEIWC), while new circuits or a replacement board get an Electrical Installation Certificate (EIC). If the electrician finds something they cannot fix on the spot, they should make it safe and tell you in writing what is still needed.
Why it matters for a business
The risks of ignoring electrical problems are significant. Unresolved faults can cause fires, damage equipment and breach health and safety duties: the Electricity at Work Regulations 1989 require employers to maintain electrical systems so as to prevent danger. Businesses that fail to act can also face reputational damage and insurance difficulties. Regular periodic inspection, which Electrical Safety First recommends at least every five years for business premises, helps catch problems before they become emergencies.
Home and business
At home, the same emergency steps apply, but follow-up work such as a new circuit or consumer unit is notifiable under Part P in England. Commercial premises often have three-phase supplies and several boards, so a fault on one phase or sub-board can be isolated while the rest of the building keeps running.
Compare emergency electricians
Use Kilowatts UK to compare quotes, check availability and choose a suitable electrician, or call free on 0800 009 6058.